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Voices That Matter





This is a space for the voices that often go unheard.
Young people. Families. Educators. Advocates.
People who’ve lived through systems that misunderstood, excluded, or dismissed them—and who now have something vital to say.

These aren’t just stories. They’re signals.
They show us where support failed, where connection healed, and what inclusion looks like when it’s done right.
Real stories. Raw truths. Radical insight.
At Family Pathway, we believe that the most powerful change begins when we stop talking about people—and start listening to them.
Watch. Reflect. Respond.
Each video in this series brings you closer to the lived experience of those who’ve been labelled, left behind, or told they didn’t belong. You’ll hear:
  • What it feels like to be unseen in a classroom.
  • What happens when needs are missed or misread.
  • What real change sounds like—from the people who lived it.
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Why It Matters
Lived experience isn’t an afterthought. It’s not just “nice to have.”
It’s the most honest evidence we have.
Whether you’re a teacher shaping your classroom, a parent advocating for your child, or a leader redesigning support systems—these voices will challenge, inspire, and inform you.
These voices — from learners, families, school leaders, and partners — speak to the human impact of person-centred, relationship-driven work. This is what change sounds like.

Young People & Families
 
“Before I started, I thought I was just the bad kid. Now I know my brain works differently — and that’s okay. I don’t feel silenced anymore.”
— Year 10 learner, coached through Family Pathway
 
“This is the first time I’ve felt listened to in years. You didn’t talk over me and AT me. You talked with me.”
— Parent of a learner excluded twice before age 14
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Schools & Professionals
 
“Your coaching didn’t just support the learner — it shifted the whole team’s mindset. We’re finally working with, not against, behaviour.”
— ALNCo, South Wales Secondary School
 
“The isolation room is no longer a dumping ground. It's become a relational space where reconnection happens. That’s because of your input.”
— Head of Year, Cardiff
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Partners & Collaborators
 
“Working with Family Pathway is like switching the lights on in systems full of shadows. You bring clarity, care, and challenge — the perfect trio.”
— Service Manager, Youth Justice Team
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